Friday, September 18, 2015

Jetbrains toolbox - a nice story about user feedback

A few day ago Jetbrains published a rather controversial pricing scheme change and the community reacted vehemently; I was among the ones who was really concerned abut the new policy.

But today they changed the policy in a way that seems fair to both new users and existing ones; they actually listened to user feedback and acted accordingly.

Well done Jetbrains, that's what a company which is really interested in making their consumer happy should do; they made en error and they made a step back.